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IT Support Apprenticeship
IT Support Apprenticeship
IT Support Apprenticeship
Posted a month ago
- Leeds, West Yorkshire
- Any
- External
Are you passionate about technology and eager to kick-start your career in the dynamic world of IT? Look no further! Baltic Apprenticeships are thrilled to be working with a leading IT company in Leeds who are offering a fantastic opportunity for an IT Apprentice to join their team. They're looking for someone who is hungry to learn, innovate, and grow in the IT industry.
The business' all-inclusive IT support and security takes a proactive approach to problem-solving, and strives for a fast resolution when issues arise. Their team of highly trained and knowledgeable Microsoft-accredited experts will provide clients with 24/7 monitoring and support, cyber attack prevention and full protection from data breaches.
As an IT Apprentice, you will be an essential part for the team, responsible for providing technical support to clients, performing diagnostic tests, laptop/pc upgrades and so much more to enhance your skills to become an effective IT Support Technician.
In this role, youll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
Technical support for hardware and software systems
Performing diagnostic tests, modifications to software and hardware
Network installation and monitoring
Installing and supporting VOIP
Working with routers and switches
Fault finding on customer networks
Laptop/PC repairs and upgrades
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:
£13,000 per annum
Regular salary reviews with an increase at 12 months
Working Monday-Friday, 9 AM-5 PM
20 Days Annual Leave plus Bank Holidays
Onsite car park
Full salary sacrifice scheme
Monthly cross company breakfasts
Dining, go-karting, axe throwing and more.
Protected learning time and funded certifications such as Microsoft
Annual staff and partner/spouse away social
Increased annual leave entitlement with tenure
Ongoing training and development
Staff discount or at cost scheme
Opportunity to join The One Point Foundation committee
1st Class working environment.
Planned Working From Home
Desired Qualities, Skills and Knowledge:
Driving license is required for this role
Passion for IT
Organisational skills and time management
Eager to learn and progress
Written and verbal communication
Grade 4/C in English & Grade 5/C in Math's GCSE
Your Training with Baltic:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
TPBN1_UKTJ
The business' all-inclusive IT support and security takes a proactive approach to problem-solving, and strives for a fast resolution when issues arise. Their team of highly trained and knowledgeable Microsoft-accredited experts will provide clients with 24/7 monitoring and support, cyber attack prevention and full protection from data breaches.
As an IT Apprentice, you will be an essential part for the team, responsible for providing technical support to clients, performing diagnostic tests, laptop/pc upgrades and so much more to enhance your skills to become an effective IT Support Technician.
In this role, youll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
Technical support for hardware and software systems
Performing diagnostic tests, modifications to software and hardware
Network installation and monitoring
Installing and supporting VOIP
Working with routers and switches
Fault finding on customer networks
Laptop/PC repairs and upgrades
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:
£13,000 per annum
Regular salary reviews with an increase at 12 months
Working Monday-Friday, 9 AM-5 PM
20 Days Annual Leave plus Bank Holidays
Onsite car park
Full salary sacrifice scheme
Monthly cross company breakfasts
Dining, go-karting, axe throwing and more.
Protected learning time and funded certifications such as Microsoft
Annual staff and partner/spouse away social
Increased annual leave entitlement with tenure
Ongoing training and development
Staff discount or at cost scheme
Opportunity to join The One Point Foundation committee
1st Class working environment.
Planned Working From Home
Desired Qualities, Skills and Knowledge:
Driving license is required for this role
Passion for IT
Organisational skills and time management
Eager to learn and progress
Written and verbal communication
Grade 4/C in English & Grade 5/C in Math's GCSE
Your Training with Baltic:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
TPBN1_UKTJ