IT Support Engineer – Investment Firm - 1st-3rd Line

IT Support Engineer –Investment Firm - 1st-3rd LineFlexible hybrid working / Extensive Benefits / Great Bonus / Salary £45-50KA UK Investment Firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.The Support analyst will be dealing with a range of mostly 1st/2nd issues and some third. They will be triaging and closing tickets and providing general IT Support to the business. You will provide technical support and administration for all end-user software, hardware, and connectivity.Responsibilities:***Delivering 1st class IT Support to the business*** secure and flexible technology solutions***Ensuring resilient cost-effective solutions that enable business goals***Inclusion of Project work to help focus on business IT alignment***Management of all Cloud admin estateTechnology:***Windows OS’s, Desktop Support on Software and Hardware***Strong skills across Microsoft Office 365 – Admin and Licensing***Strong Azure Admin Skills - Azure Microsoft Entra ID, MFA, SSO***Solid Troubleshooting process experience***Understanding Core Networking TCP/IP, DNS and DHCP***Skills with Exchange, PowerShell, SaaS ProductsDesirable skills:***Excellent problem-solving skills and analytical approach***Ability to work under pressure and complete work to deadlines and SLA's both as part of a team and individually***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms.Please apply now for more details!Flexible hybrid working / Extensive Benefits / Great Bonus / Salary £45-50KIT Support Engineer –Investment Firm - 1st-3rd Line