IT Support Specialist (M365 / Power Platform)

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Job Title: IT Support Specialist (M365 / Power Platform)

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Location: Rayleigh, Essex

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Salary: Up to £35,000 DOE

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About the Role:

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This is great opportunity to join a growing construction business in Essex and be a part of their ongoing digital transformation. They are seeking a versatile IT Technical Support Specialist with expertise Microsoft 365 and Power Platform to join their business.

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This role is perfect for an all-round IT technician who can handle everything from mobile device management to general IT / M365 support and Power Platform tasks. As they transition much of their data to Dataverse, and have plans to implement a new CRM system, your skills will be crucial in ensuring a smooth and efficient process to their IT infrastructure.

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Key Responsibilities:

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• Provide 1st and 2nd line support across Microsoft 365 services, hardware, software, and network systems.
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• Research and develop improvements to their current IT infrastructure.
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• Enhance the efficiency of their IT systems.
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• Collaborate with internal teams and external partners to discuss ongoing IT projects, troubleshoot issues, and plan future initiatives
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• Play a key role in the planning, execution, and delivery of technical projects
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• Assist in the implementation of a new CRM system.
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Skills required:

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• Proven experience with M365 and Power Platform.
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• Skills in mobile device management.
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• Ability to provide general IT support
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• Proficiency in Azure Active Directory (AD) management
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• Excellent problem-solving and communication skills.
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• Ability to work independently and collaborate closely on projects with one of their trusted partners
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Nice to have:

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• Knowledge of Dataverse and CRM systems (Dynamics preferred)
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• MS Certifications in Power Platform or Microsoft 365
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• ITIL certification
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What they Offer:

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• Competitive salary with regular pay reviews.
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• Opportunity to work on exciting new projects and develop your skills.
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• A supportive and collaborative work environment with easy access to their trusted Microsoft Partner for additional support
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• Discretionary bonuses
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• Career progression and support
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• Autonomy to make the role your own
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Please note they will also consider more junior applicants who may not tick every box on the job specification but have the right attitude / willingness to learn and develop.

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Click apply or get in touch with Joe Bigsby on 0203 826 6747 or #####

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Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy.

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