IT Support Technician {MSP}

IT Support Technician {MSP}

Holmes Chapel - Cheshire

25,000 - £30,000 + Private Healthcare + Career Progression + Training + Hybrid

Are you an IT Support Technician looking to join a fast-paced local MSP offering excellent training and career progression?

Do you have a background in Comp TIA, Microsoft 365, VoIP and want to support customers to make sure their technologies run smoothly?

On offer is an exciting opportunity for a Support Desk Technician to join one of the South West's leading IT and telecom service providers. Established in 2012, who are experiencing a rapid period of growth and expansion.

In this role, you will join a close-knit, collaborative team of IT Support professionals, working in a dynamic environment where you'll tackle complex IT issues for a diverse range of customers.

This position is ideal for an aspiring IT Support technician with prior industry experience who is eager to develop within an MSP environment.

The Role:

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• Handle customer support requests and log support tickets.
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• Provide 1st and 2nd line support over the phone and via remote assistance.
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• Conduct onsite customer visits to resolve issues or assess requirements.
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• Working in a managed service provider.
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The Person:

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• IT Support experience.
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• A keen interest in working in an MSP environment.
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• Holds a Full UK driver's license and Car.
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• Local to Holmes Chapel.
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Keywords: IT Support, 1st Line, 2nd Line, IT Support, Managed Service Provider, MSP, Desk Support, IT tickets, Holmes Chapel

Reference: BBBH15946

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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