IT Support Technician

IT Support Technician

Location               Telford

Package:              Up to £26,000 per annum (depending on experience)

                                Up to 24 days annual leave + Bank Holidays

                                Annual Bonus

                                Private Pension Scheme

                                Healthcare Cash Plan

                                Death in service

                                Friendly and supportive culture with lots of employee advancement opportunities

Duration:             Permanent

Hours:                  Monday- Friday 40 hours per week

We are proud to be assisting a well-established organisation based in Telford in recruiting an experienced IT Support Technician to join their friendly IT team. As the IT Support Technician you will be joining an existing IT department, where you will be providing valuable support to the organisations users.

As the IT Support Technician you will be getting involved in:

• Providing excellent first- and second-line support to all company users


• Assist in the installation and configurations of all IT equipment


• Manage and support all company hardware and software


• Effectively trouble shooting for all hardware and software issues and rectify in an efficient manner


• Supporting wired and non-wired networks


• Administration of the Active Directory


• Ensure all licencing is kept up to date


• Maintaining the IT asset register

Experience required

• An adequate amount of previous experience in an IT Support / IT Helpdesk role will be essential


• Knowledge of Windows desktop and Microsoft 365 applications


• Strong problem-solving ability


• Excellent communication skills

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

Reference: AA26489