IT Support Technician

IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport.

This opportunity is working Monday to Friday onsite 5 days a week.

Please note my client will not be able to sponsor you if you do need sponsoring�please do NOT send in your application. This includes Tier 4 Post Study Visa's and Tier 2 General Visa's too as after expiry date you will need sponsoring.

Job responsibilities:

• Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating�Systems�and applications, Internet caf�s and other client facing areas.


• Monitor the IT service desk in support of all client's areas.


• Act as a point of escalation to�troubleshoot�and resolve�issues�as�required.


• Create and maintain standard operating procedures, developing new procedures as required and ensure adherence.


• Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm.

Skills required:

• 2yrs + Proven Service Desk Support environment.


• Typically�at least 2�years�of technical delivery and support experience, in�roles that require�involvement and understanding of�ITIL based service delivery.


• Knowledge of: Windows desktop administration; Microsoft Office suite; LAN/WAN maintenance; audio visual solutions and IT security.


• Familiar with remote�assistance�using�prescribed�tools such as;�TeamViewer and Teams.

Please send in your CV if you would like to know more�and you live near to Thatcham.�This is a very stable, solid permanently position with good benefits.