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IT Systems Support Engineer

Posted 4 days ago

  • Livingston, West Lothian
  • Permanent
  • blue chip benefits
  • £25,000 to £29,000 /Yr
  • Sponsored
  • Expires In 24 days

We are looking for a skilled IT Systems Support Engineer to join a dynamic team of similar professionals offering support services to large scale companies.



The ideal candidate will play a key role in supporting end users, designing, implementing, and maintaining advanced IT systems to ensure high performance and robust security. This position requires a solid understanding of a wide range of technologies and the ability to collaborate effectively with cross-functional teams to provide solutions for our clients.



Key Responsibilities:




  • Conduct daily checks of the IT environment to identify and address any issues.

  • Provide end-user IT support via email, face-to-face interaction, or through a ticketing system, collaborating with the�Help Desk team as required.

  • Assist with on-site IT projects, including system upgrades.

  • Perform hardware break/fix tasks as needed.

  • Provide 24/7 on-call support as part of a rotating schedule, with an associated allowance.



Skills & Competencies:




  • Strong IT background and technical knowledge.

  • Excellent communication skills.

  • Experience in IT First Line Support is essential.

  • A valid driving license is required.

  • Willingness to learn and take direction from fellow IT professionals.

  • A reliable, punctual team player who is eager to learn and contribute.



Our client is�looking for someone who thrives in a collaborative environment and is dedicated to delivering high-quality support to�users.