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IVA Services Case Officer

Posted 3 days ago

IVA Services Case Officer

Location: Totemic House
Department: Paylink
Salary: £25,396.80 +Bonus
Hours: 40 (35 hour working week with a paid lunch hour each day totalling 40 hours a week)
Job Type : Full time
Contract Type: Permanent

Here at PayPlan, we are looking for colleagues to join our welcoming and growing team. If you have strong communication skills, ideally over the phone, and take pride in providing excellent customer service we would love to hear from you!

Ready to join? Read on to find out more about this role.

Who are PayPlan?

We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.

Why work at PayPlan?

We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening skills, and share our values of empathy, resp...