Key Account Administrator

A client of ours in the Coggeshall (Little Tey) area are recruiting a Key Account Administrator to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying �26,000 - �28,000 per annum depending on experience.
Reporting to the Internal Sales Manager, your key duties include but are not limited to:

• Answer incoming calls to the Sales Office
• Calling existing customers, upselling and cross-selling products.
• Manage our online sales through Shopify and Ebay
• Progress Sales orders, answering stock enquiries, delivery queries and issue resolution
• Ensuring sufficient stock available to fulfil orders.
• Arranging haulage
• Report handling for any shortages, unexpected delays or lead-time issues.
• Ensure Customer Complaints and issues are investigated and resolved satisfactorily
• Support the Regional Sales Directors in the planning and management of Key Accounts

Skills and Experience required to be considered for this Key Account Administrator position:

• Experience within a similar Key Account or Sales role.
• CRM and Excel knowledge
• Excellent communication skills.
• Experience of dealing with buying groups or national accounts would be advantageous.
• Ability to work in a fast-paced environment.
• Experience within the Construction or Merchant industry desirable.

If you feel like you meet the above criteria & would like to be considered for this Key Account Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs