Key Account Manager (One click apply)

Our Regional Customer Relationship Manager is looking to recruit a first class Key Account Manager to join their highly skilled and high performing team.

Your key responsibilities will include:

● Developing account plans for each customer to support the Key Account Manager portfolio revenuecontribution targets
● Maintainingupdating information via SalesForce and customer files
● Developing multi-functional and multi-level business relationships with customers organisations
● Identifying and developing any additional revenue opportunities within the portfolio and their associated companies. Maintain an up to date revenue opportunity pipeline
● Visiting and carrying out exit surveys on all lost DPD and DPD Local customers and maintain regular monthly contact
● Liaise with Regional Customer Relationship Managers for action plan on all major new business opportunities
● Identifying and managing the resolution of customer problems to underpin long term account retention
● Visiting existing customers to maintain planned levels of revenuecontribution improvement through timely rate renewals
● Working with internal departments and contacts to ensure operational service is delivered and improvement opportunities identified and supported.