Key Account Manager

Key Account Manager | Burton on Trent | up to £65,000 | Onsite

Ford & Stanley are proud to be working with a leading provider of innovative polymer solutions, and are committed to delivering high-quality products and excellent customer service. Their goal is to grow their business and maintain a steady flow of repeat orders through effective sales and account management. 
The ideal candidate will have experience selling into the rail sector.
Key Responsibilities:
- Account Management: Develop strategies for key customers in your designated area or market to achieve growth targets. Understand customers' business goals and industry trends.
- Lead Assessment: Identify opportunities for additional services and solutions, working with internal teams to meet customer needs.
- Contract Negotiation: Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements with the support of our legal team.
- Cross-Functional Collaboration: Work with internal teams, including sales, marketing, project management, and engineering, to deliver excellent service to customers.
- Performance Monitoring: Track and analyse account performance, revenue, and profitability. Implement strategies to meet or exceed targets.
- Issue Resolution: Address customer concerns promptly to ensure timely resolution and satisfaction.
Skills and Qualifications:
- Relevant B2B sales experience, ideally within a related market.
- Proven track record of achieving sales targets.
- Strong negotiation and decision-making skills.
- Good analytical skills and commercial awareness.
- Proficiency in CRM software and sales tools.
- Excellent interpersonal and communication skills.
- Self-motivated with good time management skills.
- Proficient in MS Office.
- Understanding of international business dynamics and cultural sensitivities (if applicable).
Specific Position Details:
- Reporting to: Sales Director
- Travel Requirements: Occasional travel within the UK and internationally, as needed.

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom.

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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.