Lead Consultant - EAM R&D Post Implementation Services (Remote)

United Kingdom - LondonProfessional Services – Services : R&D Svcs /Full-Time /RemoteVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleAre you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transform business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance.Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers.This is a remote, full-time role with Veeva, with occasional travel to one of the offices in Europe. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.What You'll DoLead IT Operations at our customers for Veeva’s R&D SaaS solutionsFunction as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd partiesOversee customer release management programs, including resource planning, release tracking, and forecastingAnalyse customer requirements and new product features to develop customer adoption and enhancement roadmapsGuide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customerRequirements8+ years of experience in IT Project Management, Support, Consulting or Product ManagementProven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsorTechnical affinity and/or hands-on experience with software implementationProven ability to work both independently and in teams in a dynamic environmentGood understanding of SaaS and GxP principlesAbility to quickly understand business requirements and design creative solutionsExcellent verbal and written communication skillsBachelor’s degree or equivalent relevant experienceNice to HaveExperience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spacesExperience with Data or Content Management applicationsDirect experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBaltoPrince2/PMP, Agile Scrum Master, ITIL certificationsPerks & BenefitsAllocations for continuous learning & developmentHealth & wellness programs#RemoteUKVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at #####.