Learner Support and Administration Officer

Learner Support and Administration Officer
Location: Derry
Salary: £20,000 - £25,000 per annum
Hours: 35.25 hours per week
Monday - Thursday: 8:45 am - 5:00 pm
Friday: 8:45 am - 4:00 pm

Happy Jobs NI is delighted to be representing our client, a leading provider of vocational training and qualifications across Northern Ireland. With over 30 years of experience, they offer over 60 courses in various sectors, dedicated to empowering learners through hands-on education in modern, purpose-built facilities. We are seeking a Learner Support and Administration Officer to join their team in Derry. This full-time role offers a competitive salary between £20,000 and £25,000, with the potential for an immediate start.

About the Role:
This position is ideal for someone who enjoys a mix of administrative responsibilities and direct interaction with learners. As the Learner Support and Administration Officer, your duties will include:

• Handling general administrative tasks such as paperwork, filing, and updating spreadsheets
• Supporting the wider team with office-based duties
• Welcoming and assisting learners and visitors to the centre
• Checking in with learners who have missed classes
• Providing pastoral care and support to learners, ensuring their needs are met
• Liaising with third-party stakeholders to assist learners in accessing necessary services

About You:
The ideal candidate will have a balance of administrative skills and a strong ability to connect with people. While previous administration experience is beneficial, it is your interpersonal and communication skills that will make the difference in this role.

Key Requirements:

• Proficiency in general administration, including familiarity with MS Office, particularly Excel
• Excellent communication and interpersonal skills
• Previous experience in a pastoral or educational support role is a plus
• Ability to manage multiple priorities in a dynamic environment

This is an urgent hire, with the opportunity for the right candidate to start immediately. If you're ready for a rewarding role that combines administration with meaningful learner engagement, apply today!

Other roles or job titles that may be relevant to this position include Education Welfare Officer, Attendance Administrator, Pastoral Support Officer, Student Support Officer, School Administrator, Office Administrator, Learning Mentor, and Learner Support Advisor.

If you are a seeking a new challenge, we would love to hear from you. To express your interest and learn more about this exciting opportunity, please submit your updated CV outlining your relevant experience and achievements either by applying online or sending your CV alternatively call our team on 028 ##### ##### and we'd be happy to answer any questions you may have on the position.