Legal Collector

Our Sheffield based client is looking to recruit a Legal Collector to join their busy and growing team based on site (possible hybrid after probation)

Keys tasks are as below and limited to :-

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  Negotiate commitments to resolve overdue accounts

  
  


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  Monitor arrangements and commitments to ensure timely resolution

  
  


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  Manage a case management diary system to take appropriate follow up action

  
  


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  Review pre-legal debts to ensure suitability and readiness for legal proceedings

  
  


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  Initiate county court legal actions for debt recovery and progress to judgement and enforcement through our in-house case management system

  
  


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  Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times

  
  


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  Review and rectify cases that have failed the automated legal process

  
  


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  Make and receive collection telephone calls whilst maintaining a professional telephone manner

  
  


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  Good team worker, but also be comfortable working alone

  
  


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  An ability to work accurately and to a high quality

  
  


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  Be a person of integrity and good conduct as required

  
  


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  Have a strong and reliable work ethic

  
  

Skills and Experience :-

• Good IT skills - able to adapt and use new systems


• Problem solving skills - able to look for solutions and agree these with customers


• Confidence in making and receiving telephone calls


• A willingness to learn


• Clear communication capabilities - both written and verbal


• A minimum of 12 months experience in an admin role


• The ability to work to targets - earning more based on success


• Confidence to deal with a variety of people in different situations

Mon to Fri 37.5 hours, basic salary + monthly bonus

DBS and CCJ check will be required from the successful candidates.