Lettings Administrator

Lettings Administrator - Pinner, Harrow - £25,000 to £27,000 DOE
My client, a successful Lettings and Property Management firm, are currently seeking a Lettings Administrator to join their busy and friendly team in Pinner.

This role would suit a candidate looking to start a career in the property industry with strong administration skills or a candidate with existing property experience looking to work in a well-established Estate Agency. No prior property experience required.
Aside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond who has great customer service. A driving license and car is required to assist with the occasional viewing/check in.

Responsibilities

• Supporting the Senior Lettings Negotiator and Director with their administration
• Handling the administration of new tenancies, progression tenancies from offer to move in using Goodlord
• Responding to telephone and website leads
• Updating and adding properties onto the Website and various portals e.g. Rightmove and Zoopla
• Administering landlord/tenant/property details on Reapit and ensuring notes of any changes are made clearly
• Organising/managing the "To Let" board process
• Updating internal documents and keeping the lettings folders current and tidy
• Updating window cards and information on a regular basis
• Assisting to update spreadsheets and/or Reapit tenancy check lists once they are in place
• Developing relationships with existing and new landlords
• Liaising with Accounts in order to discuss rent or statement queries
• Assisting with attracting new business and increasing market share
• Renewals Administration
• Troubleshooting and working with other departments to problem solve
• Attending any relevant webinars to gain knowledge and relay to colleagues as appropriate
• Any other ad-hoc Lettings tasks that are required
• Assisting with the occasional viewing

Requirements

• Minimum of 2 years' experience in an administration role
• Prior experience in the property industry would be advantageous
• Good organisational and co-ordination skills
• Good verbal and written communication skills with a positive attitude and excellent attention to detail
• Excellent time management
• Ability to multitask and to work accurately and effectively under pressure
• Must understand the principles and practice of client care
• Ability to work in a team and understand team dynamics
• Full clean driving license and own vehicle

Package:

• £25,000 to £27,000 DOE + Additional pay for Saturday hour
• Performance related bonus
• 21 days annual leave
• Parking Permit

Hours: Monday to Friday 9am to 5:30pm with an hour lunch, every other Saturday 10am to 2pm (Saturdays hours are paid in addition to annual salary)
If you are looking to gain a career in an established global firm with fantastic career progression, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
02080597472

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