Lettings Assistant

Lettings Assistant - Fixed Term Contract (Full Time)
Location: Hampshire
Contract Length: Until August 2025
Pay Rate: Competitive
We are recruiting on behalf of our client, a leading housing association in Hampshire, for a dedicated and customer-focused Lettings Assistant. This full-time, fixed-term contract role offers an exciting opportunity to be a key part of a committed team, ensuring first-class service delivery to customers and colleagues.
Key Responsibilities:
- Managing the process from tenancy termination to property advertisement, ensuring seamless transitions.
- Updating housing management systems to ensure compliance with regulations, accurate reporting, and performance monitoring.
- Work closely with local authorities and internal teams to minimize void periods and ensure efficient lettings.
- Provide essential support to colleagues, contribute to process improvements, and help deliver a top-tier lettings service.
What We're Looking For:
- A commitment to delivering customer-focused services, with the ability to work efficiently under pressure and manage change effectively.
- Attention to detail and accuracy in updating systems, with strong time management skills.
- A team player who can communicate confidently and make quick decisions when needed.
- Previous experience in administration or lettings services would be advantageous.
Office Attendance:
Initially, you'll attend the Andover office 2-3 days per week for training, transitioning to one day per week on average.
This role is perfect for someone who thrives in a fast-paced environment and is passionate about supporting customers.