Logistics Administrator

Job title: Logistics Administrator
Location: Hams Hall
Salary: Up to £27k DOE
Hours: Mon - Fri 8am - 4:30pm
The Recruitment Group is working with a specialist in logistics, transport, and shipping. They offer a comprehensive range of UK and international logistics and supply chain solutions. They design logistics solutions to meet their client's individual specifications.
Purpose of the Logistics Administrator Role:
This is an exciting opportunity for a proactive Logistics Administrator to join our clients team. Reporting to the Warehouse Operations Manager, you'll play a vital role in ensuring seamless customer service within the logistics department, handling inquiries, managing stock and transport requirements, and maintaining high service standards.
Key Responsibilities for a Logistics Administrator:

• Handle customer inquiries via phone and email, ensuring prompt responses.
• Manage logistics and goods-in email inboxes efficiently.
• Process orders using WMS and maintain accurate records.
• Liaise with internal teams to ensure smooth communication and order fulfilment.
• Manage transport bookings, including parcel, TMS, and pallet networks.
• Monitor customer deliveries, resolve issues, and maintain customer satisfaction.
• Generate weekly and monthly invoicing, handling any invoice queries.
• Maintain stock accuracy and assist with annual stock checks.
• Prepare KPI reports and suggest improvements for operational efficiency.

Key Requirements for a Logistics Administrator:

• Minimum of 2 years' experience in a busy logistics office and customer service role.
• Proficiency in MS Word, Excel, and Outlook (basic formulas/functions).
• Familiarity with warehouse and transport management systems (ideally Access Delta).
• Strong organisational and problem-solving skills.
• Excellent communication and customer service abilities.
• Proactive, adaptable, and able to work under pressure.

Please contact Amy @ The Recruitment Group on the contact details provided.