Logistics Transport Planner / Administrator

Logistics & Transport Planner / Administrator, Salary £28k + excellent benefits package & career opportunities, 33 days holiday (inc bank holiday) Based; Grays, Essec. Working Monday to Friday (sociable hours)

We have an exciting opportunity for a Logistics & Transport Planner / Administrator to work for a leading company at their Grays branch. As a Logistics & Transport Planner / Administrator you will ensure the efficient and cost-effective management of transport operations, while providing exceptional customer service and supporting the administrative functions within the branch. This role is critical in maintaining the smooth flow of logistics processes, ensuring timely deliveries and collections, and upholding the highest standards of operational excellence.

The ideal candidate will have some experience of working in a Transport Administrator, Assistant Transport Planner, Dispatcher / Coordinator, Logistics Coordinator or similar role.

Logistics & Transport Administrator / Planner- The role:

• Effectively plan and optimize transport routes to ensure cost efficiency and timely deliveries
• Act as the main point of contact for customers regarding delivery and collection schedules, ensuring clear and effective communication.
• Processing Documentation: Handle on/off hire documents accurately and in a timely manner to maintain seamless operations.
• Manage general administrative tasks, including cost management, answering calls, filing, and handling invoice queries.
• Coordinate and organize all necessary paperwork and administrative tasks within the branch to support operational needs.
• Respond to and manage service requests and breakdowns on site, ensuring prompt and effective resolution.
• Proactively seek additional work opportunities, support colleagues, and contribute to a collaborative work environment.
• Take personal responsibility for making interactions with customers easy and satisfactory, enhancing the overall customer experience.

Candidate requirements:

• Experience in a similar role e.g. Transport Administrator, Assistant Transport Planner, Dispatcher / Coordinator, Logistics Coordinator or similar
• Proven experience in general administration, with a keen ability to manage and organize various tasks efficiently.
• Excellent Communication: A polished telephone manner and the ability to communicate clearly, concisely, and professionally with both customers and colleagues.
• Good computer skills, including proficiency with common software applications and the ability to quickly learn new systems.
• A high attention to detail, ensuring accuracy and thoroughness in all tasks.
• A passion for delivering exceptional customer service, always striving to exceed customer expectations.

If this sounds like the opportunity you have been looking for then please apply by attaching your CV.

Key words; Production Planning Manager, Planning Logistics Manager, Materials Planning Manager

Equal opportunities and diversity: Our client are committed to building a diverse, equal and inclusive culture. They aim to establish and maintain a leadership team and colleague population that reflects our society. They invite all colleagues to bring their whole selves to work and strive for an environment which is fair, and in which all of their colleagues are able to do their best each day.

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