Title: Liability Desktop Adjuster
Location: Remote (UK based only)
Salary: Competitive, depending on experience
Term: Permanent - Full Time
The Role:
We are looking for experienced Liability Desktop Adjusters to join our team, managing Third Party Property Damage claims on a cradle to grave basis. Our Desktop Adjusters are responsible for investigating and handling a variety of public and products liability claims for prestigious clients, and while much of the role is remote, there may be opportunities for site visits when necessary. You will have access to support from in-house surveyors and field adjusters when required.
Your duties will include assessing liability, handling claims through to settlement, and providing excellent customer service to internal and external stakeholders. As part of one of the largest teams of liability experts in the world, you will be integral to supporting and resolving property, general, auto, product, and professional liability claims.
You will have the following skills:
Experience in handling Employers Liability, Public Liability, and Property Damage claims
Knowledge of JCT contracts, Party Wall Act, and Motor Trade claims (advantageous)
Strong team collaboration and communication skills
A good understanding of insurance law, policy wording interpretation, and civil liability
Strong investigative skills and attention to detail
Ability to work effectively with corporate clients, small businesses, insurers, and brokers
Excellent influencing skills and the ability to gain agreement to proposals and plans
Good listening skills, empathy, and the ability to respond effectively to others
A proactive approach to providing prompt, efficient, and personalized service
Benefits:
Group income protection
25 days annual leave + bank holidays
Pension, reward, and recognition scheme
Development Benefits such as: Access to 1000s of E-learning modules, internal training and development courses, access to industry funded qualifications
Health & Wellbeing Benefits: gym discounts, cycle to work scheme, eyecare vouchers
Digital GP App
Life assurance
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
We are committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. Successful applicants may be subject to screening, DBS checks and standard onboarding candidate checks including referencing.
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