Loyalty Performance Manager

An exciting role has arisen for a Loyalty Performance Manager. This 12-Month FTC contract requires a commercial and analytical leader,with experience in driving the performance of loyalty or partner programmes within the cosumer, retail or leisure, travel and hospitality sectors. The successful candidate will lead a small team and be able to influence key decision makers.

Client Details

A global business providing hybrid working; and a high-exposure opportunity to senior leadership.

Description

The successful Loyalty Performance Manager will be responsible for;

• Developing and implementing the comprehensive and commercial customer loyalty strategy.
• Driving revenue and enhancing business performance through effective loyalty schemes.
• Collaborating with Marketing & Agency departments to optimise customer engagement opportunities.
• Monitoring and reporting on performance metrics related to customer loyalty and business performance.
• Managing and mentoring a small team to ensure successful delivery of commercial objectives.

Profile

The successful Loyalty Performance Manager should have;

• A strong background in managing commercial loyalty and/or partnership programmes.
• Excellent leadership skills with the ability to influence key decision makers.
• Proficiency in analysing performance metrics and deriving insights; Power BI, SQL
• Strong collaboration skills, especially with Marketing & Agency departments.

Job Offer

An amazing opportunity to work with a leading consumer business.