Are you:
· Looking for a customer service role that's out of the ordinary?
· Interested in a hybrid, flexible working week, with up to two days' work from home per week?
· A natural organiser, ready to take your career in a different, unique direction?
· Skilled in customer care? Working with customers and driving simplicity while providing solutions?
· Interested in joining our growing team of customer service installations specialists who support the leading bars, restaurants, hotels, festivals, stadiums, concerts, events, and keep our customers pouring?
You'll receive:
* A salary of £22907 pa pro rata with bonus/incentive scheme
* 23 days annual leave pro rata plus 8 bank holidays leave pro rata per year
* Benefits including life assurance, healthcare, discounts from leading brands, welfare scheme, company pension scheme with employer contributions, and highest spec equipment for home/remote working.
* Industry leading training with ongoing support plus a structured career development path
* Potential to suggest improvements and see your successes celebrated company wide.
Your typical day as a Customer Service Installations Coordinator:
You'll receive installation requests/queries via phone, email, website and webchat from our customers. You'll communicate their needs to our Planning Team. Taking ownership of referrals from our field-based technicians, you'll raise requests on our bespoke systems accurately and manage jobs in process. You'll liaise with key stakeholders including customer service or other colleagues, and customers to ensure a seamless customer service experience, ensuring they receive exceptional service with every interaction. You'll be strong in planning, organisation and communication and become a key part of our customer service team.
You'll already have:
At Innserve, we are One Big Team. Interested in joining us?