Manager, Solutions Architecture, AGS UKI Cross Industry - Travel, Hospitality & Food Distribution

Amazon Web Services (AWS) is looking for an experienced and motivated technical leader to coach, grow, and partner with customer-facing, industry-aligned Solutions Architects, supporting a wide range of customers across Travel, Transport, Hospitality & Food Distribution industries. You will help develop the industry’s best Solutions Architects by enabling and coaching them on best practices, solution positioning, presentation and speaking skills, as well as how to create and present value-driven architectures of widely varying size and complexity.In collaboration with sales, you will help shape and deliver on the industry aligned strategy to help create innovative and customer obsessed business outcomes.In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. You must enjoy learning and keeping up to date with new technology in order to help your team guide our customer’s use of technology to drive transformational change. You will also deliver thought leadership, looking beyond technology and considering the value it creates for our customers at scale. You will be adept at interacting, communicating and partnering with other departments that support your team within AWS as well as representing your team to executive management. The ideal candidate has experience building and leading distributed teams of solutions architects at large, fast growing enterprises. Customer-facing experience is required, ideally from having worked as a leader / technologist or similar role for several years. Previous experience with AWS is desired but not required, provided you have experience working in complex virtualized environments.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities- In partnership with the account management team, formulate and execute a customer-focused strategy to drive adoption of AWS- Hire, on-board, train, and develop Solutions Architects- Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills to customers who are considering or using AWS- Educate customers and their senior leaders on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud- Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices- Act as a conduit and liaison between customers, service engineering teams and supportAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic qualifications- Experience leading and growing teams of senior technology professionals- Software/technology customer facing experience- Experience architecting/operating solutions built in the cloud- Demonstrable effective communication skills in both written and verbal formats across internal and external organizations, with both technical and non-technical audiences at C-level- Demonstrated ability to adapt to new technologies and learn quicklyPreferred qualification - Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing- History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises.- Technical degree or equivalent experience- AWS Solution Architecture certification or relevant cloud expertise.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit