Market Area Head of Business - Mercedes-Benz Truck and Van

Market Area Head of Business – Mercedes-Benz Truck and VanLocation: Marshall Motor Group, South of EnglandSalary and benefits: Between £80,000-£110,000 basic salary, depending on experience plus up to 50% bonus, car, private healthcare, pension scheme, life assurance plus other associated benefitsWe are seeking a Market Area Leader for our four Mercedes-Benz Truck and Van operations. This is a new position within the company. Our ideal candidate will have substantial sales and aftermarket experience in the Truck and Van field, and be able to demonstrate a successful career path at a Head Of Business / General Manager level.Reporting directly to the Group Managing Director, the Market Area Head of Business Truck and Van will have overall responsibility for the day-to-day operations of all Mercedes-Benz Truck and Van sales operations along with aftermarket activities incorporating servicing and repair and parts distribution. This senior leadership role will centre on business performance, whilst delivering high levels of client experience through a large and motivated team of proficient leaders and colleagues, across all locations.You will be supported by a strong internal leadership structure, allowing the business to maximise the opportunity for all stakeholders, along with a Group Leadership and Financial team to assists in all key areas of the business.Who we areMarshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 142 dealerships situated across 33 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want.What are the key accountabilities? As a Market Area Head of Business, you will have accountability for all people and performance for the area. With support from your Head of Business team, you will:Lead, develop and motivate a diverse team of automotive professionalsGrow and nurture a high-performance, customer focused culture, coaching and developing colleagues, enabling internal succession, and ensuring great performance is recognised and rewardedWith the support of your Head of Business team, oversee the sales and aftersales departments, ensuring performance is maximised with potential over performance opportunities exploredAssist the Group MD in setting financial and growth objectives for each business, and plan accordingly to ensure profit and product targets are met, including OEM scorecardEnsure a clear focus on high levels of customer satisfaction, good customer outcomes, through the dealerships consistently achieve exceptional levels of CSIAccurately finalise reporting alongside your market area Finance Controllers, in line with Group reporting frameworksEstablish and develop strong relationships with manufacturers to grow our partnerships, ensure our team develops in line with the brand partner framework and expectationsMaintain exceptional key controls, across Health and Safety, Compliance and Group PolicyEnsure all market area activity is conducted in line with Marshall Motor Group, Manufacturer, and Regulatory requirementsDo I need experience?Given the nature of this role, as a minimum, previous experience as a large site Head of Business level within commercial vehicles is essential. Multi-site experience is preferable. Ideally, previous experience working with premium automotive manufacturers would be beneficial but isn’t essential to the success of this role. In addition to your previous experience, we are seeking individuals who display the following attributes:Strong leadership skills with the ability to lead and motivate a large and diverse teamAn innovative mindset with the ability to devise and implement improvement initiatives and embrace broader responsibilities as the business growsCommercially savvy with the ability to navigate barriers, to proactively ‘get things done’ through the performance of your teamsHigh levels of personal integrityThe ability and agility to shift between strategic projects and operational activitiesConfidence to inspire teams, drive engagement and hold teams accountable for their performance; create an environment for teams to thriveExceptional relationship management: credibility and personal style will play a big part in creating trusted relationships across a variety of internal and external stakeholdersExtensive knowledge of the automotive retailing sector; the division will move at pace and the candidate will need to be up to speed on market trends and insightsA professional and calm approach with strong stakeholder management skills, with the ability to influence internal and external stakeholdersStrong analytical and problem-solving skills, with the ability to foresee potential barriers - provide critique and take decisive actionsExcellent customer management skills to build long lasting relationships and ensuring they are at the heart of our activities and outcomesA commitment to living the Group Values Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.