Marketing Relationship Coordinator

We are seeking a proactive Marketing Assistant/Executive to serve as the first point of contact for inbound enquiries. This role is crucial for establishing rapport, building credibility, and showcasing our expertise to prospective clients.You will�manage, document, and respond to enquiries with professionalism across both phone and digital channels.
Key Responsibilities:

• Allocate enquiries to appropriate specialists based on client needs, coordinating complex queries with senior team members.
• Arrange meetings for qualified prospects, ensuring meticulous coordination and a positive client experience.
• Maintain consistent and professional communication with clients and prospects throughout their initial engagement.
• Support both Sales and marketing colleagues contributing�to lead generation and email campaigns.
• Conduct follow-ups with prospects and to nurture relationships.
• Support campaign efforts by enriching client data and identifying trends that aid in pipeline development.
• Coordinate pipeline calls with senior team members, assisting with collecting data, reporting on trends, performance metrics, and outcomes.

Qualifications:

Strong interpersonal and organisational skills, an eye for detail, and the ability to build and sustain relationships with clients and team members are essential. This role is suited to a marketing�professional with 1-2 years experience�with some�sales and or customer�service experience�within their�work experience. Passionate about client success and skilled in managing communications professionally and effectively.
We are looking for experience�with the�following systems: Microsoft,Hubspot,� Caseware, Digita, Practice Engine, Sage, Xero