Mortgage Case Handler

Brook Street are working with a highly reputable company who are looking to appoint a Mortgage Case Handler/Managers Assistant. As a Mortgage Case Handler, you will play a crucial role in managing mortgage applications from submission to completion. To be considered for this role, you must be CeMAP Qualified.

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\nDuties\n

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  Case Management: Process mortgage applications efficiently, ensuring compliance with regulatory requirements and company policies.

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  Client Communication: Serve as the primary point of contact for clients, providing updates and resolving queries in a timely and professional manner.

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  Documentation Review: Conduct thorough reviews of mortgage offers and client documentation to ensure accuracy and compliance.

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  Stakeholder Liaison: Collaborate with mortgage lenders, solicitors, and other stakeholders to progress cases smoothly.

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  Problem Resolution: Identify and resolve issues promptly, maintaining high levels of customer satisfaction.

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  Administrative Support: Assist with general office duties, including managing emails and phone calls.

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\nKey Skills and Qualifications:\n

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  Experience: Prior experience in mortgage administration or financial services is advantageous but not essential.

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  Communication Skills: Excellent verbal and written communication skills are required.

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  Organisational Skills: Highly organised with strong time management abilities.

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  Attention to Detail: Proven ability to maintain attention to detail in a fast-paced environment.

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  Teamwork: Ability to work effectively both independently and as part of a team.

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\nBenefits\n

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• Competitive salary with performance-related bonuses.
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• Comprehensive training and development opportunities.
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• Supportive team environment fostering personal growth.
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• Access to a range of employee benefits, including pension schemes and health insurance.
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Apply now or contact Luke at Brook Street Cardiff for more information

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.