The following job is no longer available:
Mortgage Collections Officer
Mortgage Collections Officer
Mortgage Collections Officer
Posted 12 days ago
- Mansfield, Nottinghamshire
- Any
- External
Mortgage Collections Officer
FTC 12 Months
Mansfield / Hybrid
The Mortgage Collections Officer will be responsible for handling all arrears accounts, maintaining regular contact with customers and providing support where possible. They will also review concession and contract variation requests, carry out the unpaid Direct debit process on a monthly basis, produce quarterly arrears statements and 2 month+ arrears letters in line with regulatory requirements, and handle complaints as they arise in line with company policy and procedures. The successful candidate will be a team player with excellent organisational skills and attention to detail.
Key Responsibilities:
Handling of all arrears accounts, maintaining regular contact and providing support where possible
Reviewing concession and contract variation requests, providing accurate recommendations
Carrying out the unpaid Direct debit process on a monthly basis
Producing quarterly arrears statements and 2 month+ arrears letters in line with regulatory requirements
Handling complaints as they arise in line with company policy and procedures
Required knowledge and experience:
At least 1 years' experience working in a collections/arrears environment
Current Mortgage lending legislation
5 GCSES/O'LEVELS A-C or equivalent
Ability to work to deadlines
Provide excellent customer service
Join this company and take the next step in your career as a Mortgage Collections Officer. Apply now!
_________________________________
Applicants must be located and eligible to work in the UK without sponsorship.
Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.
TPBN1_UKTJ
FTC 12 Months
Mansfield / Hybrid
The Mortgage Collections Officer will be responsible for handling all arrears accounts, maintaining regular contact with customers and providing support where possible. They will also review concession and contract variation requests, carry out the unpaid Direct debit process on a monthly basis, produce quarterly arrears statements and 2 month+ arrears letters in line with regulatory requirements, and handle complaints as they arise in line with company policy and procedures. The successful candidate will be a team player with excellent organisational skills and attention to detail.
Key Responsibilities:
Handling of all arrears accounts, maintaining regular contact and providing support where possible
Reviewing concession and contract variation requests, providing accurate recommendations
Carrying out the unpaid Direct debit process on a monthly basis
Producing quarterly arrears statements and 2 month+ arrears letters in line with regulatory requirements
Handling complaints as they arise in line with company policy and procedures
Required knowledge and experience:
At least 1 years' experience working in a collections/arrears environment
Current Mortgage lending legislation
5 GCSES/O'LEVELS A-C or equivalent
Ability to work to deadlines
Provide excellent customer service
Join this company and take the next step in your career as a Mortgage Collections Officer. Apply now!
_________________________________
Applicants must be located and eligible to work in the UK without sponsorship.
Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.
TPBN1_UKTJ