Multi-site Operations Manager

Applicants must be flexible to travel and stay away from homeAreas of cover: North West of UK (Merseyside and Manchester predominately)About the role:Our client is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Their portfolio consists of Procurement Services, Transactional Processing, Stores Management, and Inventory Optimisation enabled by industry-leading digital platforms. They deliver world-class results to world-class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace.As a Multi-site Operations Manager, you will be responsible for:Ensuring exceptional service is delivered across client sites.Manage a team of site-based store personnel and all relevant line management accountabilities.Drive SLA and KPI performanceEmbed and drive a culture of continuous improvement across all site locations and throughout the team.Utilise data to identify opportunities and drive efficiencies in the above processes.Develop strong client relationships through the communication and management of the aboveManage all elements relating to the store's solutions that deliver against the client satisfaction scorecard.Work collaboratively with the Client services manager and the strategic partner managers to ensure all service elements of client contracts are achieved.Provide a full and clear training program to drive consistent performance across all locations.The successful Multi-site Operations Manager will have:The ability to lead a team to deliver strong results.Excellent interpersonal skills, with the ability to build long-term relationships with clients and stakeholders at site level and senior level.Experience in leadership of teams across multiple locations with demonstrable success in engagement and influenceAbility to interpret reports and KPI data into deliverable actions.Operational background which can credibly demonstrate the aboveIn return our client will offer the successful Multi-site Operations ManagerSingle-person private medical insurance23 days annual leave + bank holidays (for every year in the business these go up 1 day per year)2 days volunteer leave per yearPension at 5% EE, 3%ERRetail discount schemesFree Employee Assistance Programme – Legal, medical, and financial adviceCareer and training development opportunitiesCycle to work scheme.Option to buy additional holidays.Company shares saving scheme – subject to a qualifying period.1 x Death in Service in UK and IrelandPlease Note: If you use our online application system, you will provide the requested information to Curve Group which provide this online service for us. Once you click 'apply now’ you will either go to the online job description or be invited to email your CV to The Curve Group and they will hold the information you submit but our client will have access to it. The Curve Group is our client’s outsourced partner for Recruitment and a "Data Processor". You can find their privacy policy here :-