Museum and Tourist Information Assistant
\nPosition Type: Part time
\nHourly Pay: £13.44
\nHours: A normal working day is 6.25h from either 9.45- 4.30pm or 10am- 4.45pm
\nLocation: Bewdley Museum DY12 2AE
\nThe role will be mainly covering Annual Leave and Sickness at weekends and some holiday cover in the week from April through to Mid-December
\nJob overview
\nAre you passionate about local history and tourism? Do you enjoy helping visitors discover the beauty and culture of our area? Opus People Solutions on behalf Wyre Forest District Council is looking for a dedicated Museum and Tourist Information Assistant to join our team. This role is perfect for someone who thrives in a dynamic environment and is eager to provide exceptional service to residents and visitors alike.
\nKey Responsibilities
\nAssist in the day-to-day operations of the museum and tourist information centre, providing a warm welcome to all visitors.
\nOffer information and support to tourists regarding local attractions, events, and services.
\nMaintain and organize exhibits, displays, and promotional materials to enhance visitor experience.
\nRespond to inquiries via phone, email, and in-person, ensuring accurate and helpful information is provided.
\nCollaborate with colleagues to plan and execute events, educational programs, and exhibitions.
\nHelp with the collection and analysis of visitor feedback to improve services.
\nSupport administrative tasks, including maintaining records and managing schedules.
\nParticipate in training and development opportunities to enhance knowledge of local history and tourism.
\nQualifications
\nA keen interest in local history, culture, and tourism.
\nExcellent communication and interpersonal skills, with a strong focus on customer service.
\nAbility to work both independently and as part of a team.
\nPrevious experience in a museum, tourist information centre, or customer service role is desirable but not essential.
\nProficiency in Microsoft Office Suite and experience with digital tools for communication and organization.
\nFlexibility to work weekends and holidays as required.
\nApply Now!