Network Support Engineer - Juniper

Network Support Engineer - Juniper
London
Up to £42,000 + HYBRID + PROGRESSION

The Company:
Get Recruited are proud to be working with a reputable and expanding business who are extremely well-established in their field. Due to continued success, an opportunity has arisen for an experienced Network Support Engineer to join their IT team.
As the Network Support Engineer you will be working alongside a team of engineers and the IT Manager to provide Juniper Network support to customers. You will be part of a forward-thinking team, presenting ideas to improve ways of working, simplify solutions and improve the use of IT across the business. You will also benefit from exposure and support to take on more technical queries and fantastic opportunities to progress and further your career.
The Network Support Engineer Role:

• Providing 2^nd and 3^rd line support to customers
• Monitoring ongoing tickets
• Troubleshooting and resolving complex network issues
• Dealing with vendor escalation where needed
• Processing design documents including network diagrams
• Overseeing the running of the core network
• Monitoring network performance and making recommendations based on performance analysis
• Maintaining and improving the network configuration and infrastructure

The Person:

• Experience in a Network Support Engineer, IT Support Engineer, 2^nd Line Support, 3^rd Line Support or other Service Desk role
• Must have experience with Juniper Networks
• Excellent knowledge of Microsoft 365, Microsoft Azure and Windows 10
• Excellent communication at all levels, both written and verbal.
• Able to work effectively and confidently under pressure.

Get Recruited is acting as an Employment Agency in relation to this vacancy.