Network Support Engineer

Role : Network Support engineer Location : LOC and Mercia Park, Solihull, UK Shift : 8 Hours ( Business Hour Rotational Shifts )Duration : 3+ Months Inside IR35Job DescriptionDesired Competencies (Technical/Behavioral Competency)Must-Have • Candidate must be CCNA certified.• Excellent in Cisco Routing and Switching environment LAN & WAN• Troubleshooting skills for Cisco Environment in quick time (Nexus 5k and 7k series, Cisco Enterprise routers 3900, 3800 & LAN switches 4500, 3700, 3500, 2900 series) and Catalyst 9k• Knowledge of Wireless technology autonomous and lightweight.• Knowledge of DNS/DHCP/HPOV NNMi, Prime Infrastructure• Excellent Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)• Experienced in coordination with Telecoms/Service provider/Vendor coordination• Knowledge of cabling and various modules (Ethernet and Fiber)• Excellent Communication skillGood-to-Have • ITIL certification and CCNP certificationSN Responsibility of / Expectations from the Role1 Network support from on-site, rotational shifts to support 24x52 Provide support on day-to-day network incidents and issues.3 Monitor the network and work with Network tools team for addition/deletion of the devices.4 Support day to day incident, changes, problem and configurations in network infrastructure.5 Manage and maintain the On-site spares availability for network infrastructure.6 Coordinates with Network Delivery team for ongoing projects and provides support from Operations.7 Maintain the Network CMDB and other documents up to date.8 Support day to day cable patching requests and update the cable management system.9 Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues10 Ensure all related process documents are up to date