NHS Call Handler

Do you want to be part of a dynamic workforce for a company with a household name that dominates the UK?

Are you looking for a new challenge and want to make an impact?

Wild Recruitment are seeking a NHS Call Handler.

Contract: 6-month position with potential for permanent employment
Hours: Full-time (37.5 hours per week), Monday to Friday Shift Pattern: Rotating shifts between 08:00 - 18:00

You will play a key role in ensuring patients receive timely and efficient support throughout their care pathway.

What you will be doing as a call handler:

• You will be giving people advise and help manage their symptoms telephonically.
• You will be using a software to record patient's basic clinical information.
• You will direct patients to the most appropriate health care professional once the condition is assessed.
• Schedule and manage patient appointments, including cancellations, reminders, and referral processing.
• No Previous experience needed as full training will be provided.
• Experience within a Customer services is essential.
• Basic computer skills and great telephone manners is essential.
• Preferred experience in Primary Care settings (e.g., GP practice, pharmacy, dental services, NHS walk-in centres).

Join us and make a difference in patient care within an innovative and growing healthcare service! Apply today.

Wild Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.