NOC Engineer
+6 months +
+On site in Newport South Wales
+DV cleared role
Skills:
+
The 2nd Line NOC team provides service, support, and management capabilities to the Defence Information Infrastructure, from delivery into live service, providing all aspects of continued management of the live infrastructure though to close down.
The NOC L2 Service Engineer role is accountable for providing technical assistance and instructional documentation to other Resolver Groups within the wider Service Operations as well as to the 3rd line network engineers within the NOC. He/She provides an interface to other technical stakeholders within projects including Architects, other engineering disciplines, and sub-contractors.
A large portion of the role is focused on orchestrating the application of investigating critical issues, during which the role holder will regularly function as the technical representative of the NOC on behalf of the client to the wider community, including the customer and business partners, at times without direct support.
The team is the single point of contact for technical conference bridge calls, which are arranged to resolve incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party applications.
To achieve this role, the L2 Service Engineer must exercise the following skills:
If you'd like to discuss this NOC Engineer roles in more detail, please send your updated CV to (url removed) and I will get in touch.