Office Manager

Job Summary:

We are seeking a highly organised and proactive Office manager /Personal Assistant (PA) to support the Head office & Managing Director in managing both professional and personal tasks.� This full-time position, requiring 5 days of work per week, is ideal for someone who is, detail-oriented, adaptable with full finance understanding, Ability to run a CRM system and thrives in a fast-paced environment. The role will ensure smooth daily operations by providing essential senior administrative and organisational support.

Key Responsibilities:

• Management of administration staff, spearheading continuous improvements to overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.


• Handle and prioritise email correspondence, phone calls, and other communications on behalf of senior management.


• Consult with senior management to develop operational enhancements, streamline processes and increase team performance.


• Maintaining confidentiality of sensitive information.


• Interact with customers professionally by phone, email or in-person to provide information and direct queries to appropriate colleagues.


• Provide administrative support for various projects, ensuring deadlines are met.


• Manage and coordinate calendars, including scheduling meetings, appointments and events.


• Administer employee entitlements: Authorise leave requests, review timesheets and allocate hours to spreadsheets, liaise with payroll personnel.


• Partner with outsourced HR provision to update and maintain office policies as necessary.


• Chair meetings and minute take, as and when required.


• Prepare reports, presentations, and documents.


• Generate application statements and invoices, ensuring that all items are invoiced and paid on time.


• Process incoming vendor invoices by reconciling against purchase orders and problem solving where necessary.


• Manage contract and price negotiations with office vendors, utilities, service providers.


• Organise physical files and digital records to ensure ease of accessibility and retrieval by team members


• Coordinate with IT department on all office equipment


• Maintain the office condition and arrange necessary repairs


• Provide general support to visitors

Requirements:

• Proven experience as an Office Manager /Personal Assistant or in a similar senior administrative role.


• Excellent organisational and time-management skills.


• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.


• Experience and knowledge of a CRM software system (Job Logic).


• Ability to handle sensitive information with discretion and confidentiality.


• Detail-oriented, with the ability to multitask and prioritise effectively.


• Ability to work independently and take initiative when needed.


• Strong problem-solving skills and a proactive approach to challenges.

Desirable Skills/Qualifications:

Experience in working as an office manager/� PA or senior Administrator.

Knowledge of Facilities Management, Property Services or HVAC

Knowledge of CRM System or similar.

Benefits:

20 Days Annual Leave (Pro-Rata) + Bank Holidays

Company Pension

Free Parking
For more infromation, please apply with your up to date CV.