Office Manager

OFFICE MANAGER - ENGINEERING & MANUFACTURING Competitive Salary + Bonus Wigan, Greater Manchester

Our client, a leading engineering and manufacturing company based in Wigan, is seeking an experienced Office Manager to join their dynamic team. This role offers an exciting opportunity to play a pivotal part in driving business growth and operational excellence.

About the Role: Working directly with the Senior Management team, you'll be responsible for streamlining office operations while coordinating activities across multiple departments. This hands-on role requires exceptional organisational and people management skills.

Key Responsibilities:

• Managing and monitoring customer accounts and relationships


• Coordinating workflow and priorities for the office team


• Creating and analysing performance reports


• Setting and tracking team KPIs


• Managing customer quotations and order processing


• Overseeing CRM system maintenance and data accuracy


• Developing and implementing process improvements


• Building and maintaining strong client relationships


• Coordinating with production teams to ensure delivery schedules


• Managing team resource planning and workload distribution

Essential Skills & Experience:

• Proven experience in a similar role within manufacturing/engineering


• Strong commercial acumen and business understanding


• Excellence in MS Office, particularly Excel


• Experience with CRM systems


• Outstanding communication and interpersonal skills


• Ability to work under pressure and meet deadlines


• Strong problem-solving abilities


• Team leadership experience

Benefits:

• 25 days holiday + bank holidays


• Company pension scheme


• Annual performance bonus


• Free parking


• Professional development opportunities

This is an excellent opportunity for an experienced Office Manager looking to advance their career with a respected manufacturer. The successful candidate will join a company that values innovation, teamwork, and professional growth.