Operational Performance Manager (VAT)

p strong Role: /strong Operational Performance Manager (VAT) /p br The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. br p strong Salary: /strong £55,000 - £60,000 /p p strong Location: /strong Southampton (hybrid) min of 3 days in Office /p p /p p As the Operational Performance Manager (VAT), you will lead the operations for our Indirect Tax services. You will collaborate with internal and external partners, maintain end-to-end accuracy in our VAT processes, and manage internal projects related to VAT compliance. The role provides an unparalleled opportunity to build global indirect tax technical skills and tax compliance awareness. /p p /p p The successful candidate will have the opportunity to work on ad-hoc global tax compliance projects, wider tax process projects, and assist clients on issues such as overseas registrations, filing, potential impact of new overseas tax legislation, and tax authority audit support, etc. /p p /p p /p p strong Operational Performance Manager, /strong the role /p p Customer Excellence & Quality Assurance: /p ul li Lead the implementation of VAT-related control activities. /li li Design best-in-class quality assurance products. /li li Proactively identify and address customer issues, working with internal teams to resolve challenges and improve customer satisfaction. /li li Identify technical solutions to enhance our VAT service offering. /li li Stay current on industry best practices and trends related to customer success, incorporating new approaches to enhance our VAT operations. /li /ul p Internal Project Management: /p ul li Collaborate with relevant departments (Finance, Legal, IT) to execute VAT-related projects. /li li Ensure seamless integration of VAT processes within the organisation. /li /ul p Reports and KPIs Monitoring: /p ul li Develop and monitor KPIs to track customer success outcomes, providing insights and recommendations for continuous improvement within the Department. /li li Utilise analytical thinking to address challenges related to VAT operations. /li li Generate regular reports for management and stakeholders. /li li Working closely with the Directors to support their vision and company goals through assisting in the development and management of strategic planning and forecasting. /li /ul p Operational Excellence Efficiency Enhancement: /p ul li Drive operational excellence within the VAT compliance team, optimising processes and implementing scalable solutions to support our growing customer base. /li li Implement efficiency measures to streamline VAT operation. /li li Support with VAT related AI advancement and software development. /li /ul p /p p strong Operational Performance Manager, /strong the person /p ul li Detail-oriented with excellent numerical, analytical, and problem-solving skills. /li li Motivated, hard-working, and comfortable in a fast-paced environment. /li li Experience and knowledge working in a highly regulated financial environment. /li li Strong interpersonal skills: the ability to identify, network and manage key stakeholders, building and maintaining effective working relationships. /li li Organised and proven ability to work under pressure and meet deadlines. /li li Strong understanding of revenue recognition principles and end-to-end customer value chain. /li li Proficient in preparing KPI performance reports and forecasting. /li /ul p /p p /p p strong Operational Performance Manager, /strong the benefits /p ul li 25 days annual leave plus bank holidays. /li li Annual leave purchase scheme (up to 5 days per year) . /li li Company Pension scheme (Royal London). /li li Cycle2Work Scheme. /li li Private Healthcare Insurance (Vitality). /li li Subsidised café with onsite Chef . /li li Flexible working. /li li Regular departmental socials, company wide. /li /ul p /p p strong About AVASK: /strong /p p AVASK Accounting & Business Consultants is a rapidly expanding firm that specialises in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK. /p p AVASK are recommended External Tax Advisors under the Amazon Global Selling Programme and assist hundreds of Amazon FBA sellers, eBay, Shopify and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise - from providing practical guidance on cross-border transactions, making sure that they are fully compliant and assisting on their group structures and tax advisory services. /p p Please select the following link to view our Privacy Notice: /p