Operational Specialist

ECOM Agroindustrial Corp. Ltd is a leading global commodity merchant and sustainable supply chain management company. As an origin-integrated business operating in over 40 major producing countries worldwide, ECOM focuses primarily on coffee, cotton, and cocoa, as well as participating in selected other agricultural product markets. ECOM is one of the top two merchants in coffee, the largest coffee miller, and amongst the top merchants in cocoa, making ECOM a top tier participant in each of its core businesses. Its strategy allows ECOM to act as sole intermediary and an integrated supplier for its end customers. Our Cocoa Bean Trade Desk is based in our London office which is supported by a Shipping Team that provide vital support to the Trade Desk by delivering our trade/contracts to our customers and suppliers. The Role We are looking for an Operations Specialist to focus primarily on our Ghana operations. Working with the Trade team the individual will be responsible for the physical shipments of cocoa beans to our customers. Duties will include: Working with the Operations Manager to provide logistic support to the trading team Liaising with our overseas operations, suppliers, shipping lines, freight forwarders and warehouse partners Monitoring of shipments, agreements and all related documentation. Checking & processing invoices for payment and liaising with the Accounts team. Timely and accurate entering of data to our in-house system Stock management reconciliation of stock confirmation from 3PL/4PL providers with our in-house system Primary contact for Insurance Claims, submitting monthly insurance declarations and reporting Position keeping Managing stock and deliveries to the terminal market (ICE) Skills & Experience At least 7 years proven experience in shipping/logistics within a similar environment. Commodities related experience preferred Highly organised with the ability to track and manage variety of shipments within a busy period. Familiarisation with warehousing/freight etc Knowledge of demurrage/detention claims Prior experience of insurance Excellent Excel and system skills Excellent communications skills The role will involve some travel, both to origin countries as well as 3PL/4PL providers across Europe