Operations Coordinator

JOB TITLE: Operations Coordinator

REPORTS TO: Group Operations Support Manager

KEY PURPOSE OF THE ROLE

To work closely with the Operations Team to coordinate all elements relating to the successful delivery of client projects and group activities.

RESPONSIBILITIES (but not limited to)

• Liaise closely with the Operations Managers, obtaining information required to ensure all employee (and associate, where appropriate) travel and accommodation is booked to the desired timescales, in line with budgets.


• Book employee (and associate, where appropriate) travel, accommodation, and vehicle requirements, ensuring the most efficient means possible and negotiating with suppliers for the most cost-effective solutions.


• Respond to and communicate with all site teams and other travellers efficiently, ensuring all information required is communicated via. the correct means e.g. booking confirmations.


• Oversee any issues related to travel or logistics, taking action to ensure successful resolutions.


• Ensure site materials, office stock and Hunter PPE are readily available, researching options to get the most cost-effective products for the business, negotiating rates where possible.


• Work closely with colleagues to maintain accurate records of all company equipment on the Asset Register, highlighting where repairs/replacements are needed.


• Liaise with colleagues and suppliers to ensure new starter equipment is ready and ensure leaver equipment is returned.


• Maintain accurate records on various company systems including fleet management, IT licences and contracts, highlighting deadlines and potential cost savings.


• Provide cover to the Office Administrator and Training Coordinator roles.


• General office support at Hunter House by answering telephone calls, greeting visitors & supporting ad hoc activities such as post office runs & office maintenance.


• Achieve 100% completion of monthly KPI’s set by the business.


• Adhere to all company policies and procedures.


• Undertake any reasonable request made by the Directors and management team.

REQUIREMENTS

 

Essential

• Proven experience in a similar role.


• IT literate (Microsoft Office – strong Word, Excel & Teams skills).


• Excellent listening and communication skills.


• Excellent organisation skills.


• High degree of attention to detail and diligence.


• Excellent time management and prioritisation skills.

Desirable

• Degree in a related field.


• Strong geographical knowledge of the UK and Europe.

KEY PERSONAL CHARACTERISTICS

• Flexible in terms of the ability to operate and contribute in a changing environment.


• A team player, working alongside others with positivity and respect.


• Excellent planning, organising and prioritising skills.


• A solutions focused attitude with the ability to think creatively to problem solve.


• Able to communicate with a wide variety of individuals and build relationships.