Operations Director

Dove & Hawk have partnered with a fantastic, fasted growing tech-based, award winning real estate company revolutionising the UK property market. They are looking for a Operations Director, who will play a big role in their continued success, responsible for overseeing the operational framework that drives the efficiency and effectiveness of their property and development activities.
Responsibilities
* Develop and carry out operational strategies that are in line with the company's business goals, spotting chances for enhancements and pushing forward with creative solutions and growth.
* Handle daily operations across various departments, setting policies, making adjustments, and making sure they follow property laws and rules.
* Assess the company's overall performance in property management and development, provide the necessary reports to the Co-Founders, and help in creating strategic plans.
* Create plans to lessen losses, cut down on operational expenses, and boost the productivity of employees.
* Understand how to create budgets, analyze them, and plan finances to increase profits from property investments.
* Direct and manage important operational projects, making sure they are completed on time and successfully.
* Guide, coach, and develop teams to ensure they perform well and are engaged, promoting a culture of ongoing improvement and responsibility.
* Oversee and manage major operational projects, making sure they are completed on schedule and to a high standard.
* Improve how resources are used to keep operations cost-efficient.
* Make sure the company follows industry standards and regulations, creating and updating policies for managing risks.
* Set up key performance indicators (KPIs) and keep an eye on how well operations meet these goals.
* Work together with other departments like Sales, Lettings, Marketing, HR, and Finance to ensure all parts of the company work well together.
* Build and keep solid relationships with outside partners, suppliers, and regulatory agencies.
* Maintain the highest level of service quality, health and safety, and customer satisfaction through regular checks and audits.
* Coordinate teams from different areas to achieve project objectives and deliverables.
* Stay informed about the latest trends and technological innovations in the industry to drive operational innovation.
* Introduce new technologies and systems to improve operational efficiency and effectiveness.
Requirements

• Proven experience in a high-level operations leadership role, preferably in property management or real estate.
• Extensive experience in strategic planning, process optimisation, expansion and resource management.
• Successful track record in leading high-performing teams and driving company growth.
• Strong financial and business acumen.
• Compliance with industry regulations and standards.n
• Exceptional leadership, team management, and project management skills.
• Strong analytical, problem-solving abilities, and a strategic thinker.
• Proficient in operational and project management software, with knowledge of CRM tools like Salesforce.
• Excellent communication and interpersonal skills for building strong stakeholder relationships.
• Ability to thrive in a fast-paced, dynamic environment, adapting to changing priorities.
• Deep understanding of the real estate market and current trends.
• Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred).
• Willingness to travel between London, Leeds, and Manchester. (travel expenses covered)

Benefits

• Competitive salary with performance incentives.
• The opportunity to be part of a company recognised for its innovation and growth.
• A dynamic and inclusive work environment where your contribution is valued and can make a significant impact.
• Career advancement opportunities within a rapidly expanding tech-based real estate company.
• Autonomy to solve problems and make a difference!
• Modern, trendy offices with a focus on developing cultural activities.

Salary: £75K Basic, £85K OTE
Hours: 9am-6pm Monday to Thursday, 9am to 5pm Friday

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