Operations Director

Futures are supporting one of the UK’s leading players in the trade shows, exhibitions and experiential events space. Our client designs some of the world’s leading trade exhibition spaces, from concept through to on site delivery and support. Trading since the early 1990’s, they have developed an international reputation, working with some of the leading players in the construction, communications, energy, marine and defence industries, producing bespoke exhibition stands and all of the supporting equipment to make for an unforgettable and engaging exhibition or trade show experience.

From bespoke branded merchandise and displays, to the stands themselves, the seating, the flooring, the walls and the tables; out client is a one stop shop for design, consultancy, production, fit out, event support and event clearance. Working from state of the art office space, design studios and a production facility in Hampshire, the business completes approx. 40% of each project in house, The remaining work (Audio Visual, Graphics, Structural Engineering) is delivered by a select group of chosen contract partners.

The work is ever changing, highly demanding, time sensitive and cost sensitive. Anyone who has worked with the exhibition space or in specialist retail fit out work will know the challenges! It is therefore imperative that we identify potential Operations Directors who have previously worked in these challenging sectors. We are seeking a highly skilled and experienced Exhibition and Events Operations Director to oversee all technical aspects of the organisation’s events and exhibitions. The successful candidate will be responsible for ensuring the seamless execution of technical operations, including construction, audio visual, brand activations and all onsite services. This role requires a strategic thinker with a hands-on approach to problem-solving and a passion for delivering high-quality events. We also want a good cultural match for the business – someone who isn’t afraid to roll their sleeves up; someone who works collaboratively and understands how to plan, prioritise and problem solve – whatever it takes to get the job done.

Role & Responsibilities

• Technical Planning and Coordination: Develop and implement technical plans for events and exhibitions, ensuring all technical requirements are met.
• Team Leadership: Lead and manage our in house production team and external contractors, providing guidance, training, and support to ensure high performance.
• Supply Chain Management: Liaise with external suppliers to secure necessary equipment and services, negotiating contracts and managing relationships.
• Budget Management: Prepare and manage technical budgets, ensuring cost-effective solutions without compromising quality.
• Health and Safety Compliance: Ensure all technical operations comply with health and safety regulations, conducting risk assessments and implementing safety measures.
• On-Site Supervision: Oversee the build up, operation, and breakdown of all events on-site, troubleshooting any issues that arise.
• Innovation and Improvement: Stay updated with the latest industry trends and technologies, continuously seeking ways to improve technical processes and enhance event experiences.

Qualifications:

• Experience: Minimum of 5 years of experience in a technical or leadership role within the events and exhibition industry.

Skills and Competencies:

• Technical Expertise: In-depth knowledge of lighting, sound, video, and temporary structures in the exhibition sector.
• Leadership: Proven ability to lead and motivate a team, with strong interpersonal and communication skills.
• Problem-Solving: Excellent troubleshooting skills and the ability to remain calm under pressure.
• Project Management: Strong organisational skills with the ability to manage multiple projects simultaneously.
• Budgeting: Experience in preparing and managing budgets, with a focus on cost control and efficiency.
• Health and Safety: Knowledge of health and safety regulations and best practices in the events industry.
• Innovation: A proactive approach to adopting new technologies and improving technical processes.

Personal Attributes:

• Attention to Detail: Meticulous attention to detail to ensure the highest standards of technical execution.
• Adaptability: Flexibility to adapt to changing circumstances and work in a fast-paced environment.
• Passion: A genuine passion for the events and exhibition industry and a commitment to delivering exceptional experiences.
• Flexibility: This role demands significant travel throughout the UK, Europe and the rest of the world, it is imperative that you have the flexibility and agility to work at pace to deliver the customer experience.

Benefits include

-          25 days annual leave plus bank holidays

-          Company pension scheme

-          Employee discount platform

-          Employee assistance programme

-          Online GP service

-          Health cash plan

-          Cycle to work scheme

-          Life assurance