Operations Energy Services Manager

Description of Role: The Energy Services Mechanical Operations Manager plays a pivotal role as a team leader, working closely with their team to foster strong bonds and develop managerial skills. Key responsibilities include:

• Promoting a positive health and safety culture.
• Taking a proactive and innovative approach to service delivery.
• Leading and motivating the team, embodying culture.
• Ensuring engineers and external contractors adhere to service level agreements (SLAs).
• Training and mentoring apprentices and improvers.
• Focusing on service quality and efficiency.
• Utilizing and understanding a Computer-Aided Facilities Management (CAFM) system.
• Delivering planned preventative maintenance.
• Providing technical support on-site.
• Ensuring accurate and timely service reports.
• Building excellent customer relationships.
• Participating in customer review and planning meetings.
• Assisting in engineer recruitment.
• Managing site assets and implementing company policies.

The Energy Services team is made up of the following roles: * HIU Engineer * M&E Engineer * Chiller Engineer * Heating Engineer * Static Engineer * Combustion Engineer * Service Co-Ordinators & Supervisor * Operations Manager Each of the roles above are led by our Operations Manager who repo

Principle Duties & Responsibilities:

• Managing daily operations within the Energy Services team.
• Ensuring services meet contract terms.
• Cultivating customer relationships.
• Mentoring and supporting team members.
• Monitoring team sales and profit performance.

Qualifications:

• Accredited management qualification or certificate.
• BTEC Higher Engineering HND.
• 'A' Levels.

Skills and Attributes: To excel in this role, candidates should possess the following:

• Enthusiasm, organization, and a determination to achieve results.
• Strong leadership skills.
• Excellent communication and management abilities.
• Proven engineering experience and HVAC knowledge.
• Proficiency in Word, Excel, and Outlook.
• A positive "Can Do" attitude.
• The ability to seek out new opportunities within existing contracts.

Management Culture: Culture emphasizes trust and empowerment for managers, enabling them to deliver value to customers while maintaining high morale across the company. Candidates must align with this culture to be considered for a management role.

Customer Communications: Excellent customer relationship skills are essential, along with problem-solving abilities in a fast-paced environment that balances customer needs and profit targets.

Health & Safety and Compliance: Prioritizing health and safety is paramount.