Operations Manager Nights
Posted 3 days ago
- Maidstone, Kent
- Any
- External
- Expires In 3 months
Operations Centre Night Shift Manager
Maidstone
Shift: Nights 4 on 4 off
Are you a skilled leader looking for an exciting opportunity to make an impact? Whether your background is in logistics, contact centres, hospitality, or another fast-paced industry, your expertise could be the key to driving operational excellence in our dynamic Operations Centre Night Manager role.
About the Role
As an Operations Manager, you'll oversee critical night operations, ensuring smooth service delivery while managing incidents and fostering strong relationships with clients and staff. This is a role for someone who thrives in an environment where every decision counts, and no two nights are the same.
What We're Looking For
We're seeking an Operations Manager from any professional background who can bring:
* Leadership Experience: Proven ability to manage teams and complex operations in any fast-paced industry.
* Skills: Exceptional organisational and time management abilities, strong interpersonal and communication skills, and a strategic mindset.
* Qualifications: Management qualification is preferred but not essential if you have the right experience.
Key Responsibilities
* Oversee night operations, coordinating teams to deliver operational excellence.
* Manage scheduling and frontline coverage, ensuring smooth workflow and resolving issues promptly.
* Liaise with clients on service requests, maintaining strong and professional relationships.
* Collaborate with operational teams to identify and implement process improvements.
* Monitor critical activities to ensure compliance with service standards
Maidstone
Shift: Nights 4 on 4 off
Are you a skilled leader looking for an exciting opportunity to make an impact? Whether your background is in logistics, contact centres, hospitality, or another fast-paced industry, your expertise could be the key to driving operational excellence in our dynamic Operations Centre Night Manager role.
About the Role
As an Operations Manager, you'll oversee critical night operations, ensuring smooth service delivery while managing incidents and fostering strong relationships with clients and staff. This is a role for someone who thrives in an environment where every decision counts, and no two nights are the same.
What We're Looking For
We're seeking an Operations Manager from any professional background who can bring:
* Leadership Experience: Proven ability to manage teams and complex operations in any fast-paced industry.
* Skills: Exceptional organisational and time management abilities, strong interpersonal and communication skills, and a strategic mindset.
* Qualifications: Management qualification is preferred but not essential if you have the right experience.
Key Responsibilities
* Oversee night operations, coordinating teams to deliver operational excellence.
* Manage scheduling and frontline coverage, ensuring smooth workflow and resolving issues promptly.
* Liaise with clients on service requests, maintaining strong and professional relationships.
* Collaborate with operational teams to identify and implement process improvements.
* Monitor critical activities to ensure compliance with service standards