Operations Manager

This vibrant, progressive and fast-growing marketing agency, on the journey to becoming a B Corp, is seeking an Operations Manager to join their ever-expanding team. A pivotal and varied role, you’ll have the opportunity to continue in your learning and development, whilst having the freedom and autonomy to contribute and implement your own ideas.

As Operations Operations Manager you will have the chance to support the core functions by ensuring the effectiveness and execution of key operations. You’ll be coordinating across various departments, driving process improvements, and implementing best practices to enhance overall client satisfaction.

Day to day activities include -

• Rolling out and bedding in a newly implemented project management software system, becoming a super user, overseeing use and best practice, advising on set-up of more complex projects and acting as a liaison between client services, operations and finance


• Providing financial operational support across project lifecycles


• Carrying out financial administration, ensuring the company’s financial processes run to time and are accurate


• Preparing financial reports, analysing data, and providing insights to support decision-making


• Streamlining business workflows and processes, contributing to the development of new and the adaptation of existing processes, to support the smooth running of the business (including employee, client and supplier journeys)


• Build effective relationships with external partners for services including IT support, payroll, finance, HR, recruitment and software suppliers

What we’re looking for

If you’re detail-orientated, analytical and process-driven, who loves to optimise workflow and implement best practice – we want to hear from you!

This role would suit those with agency-side experience (project management or client services), or are already working in an operational capacity within professional services, or are on the finance/accounting side – whether that’s working towards a qualification or a more seasoned pro.

About the agency

This B2B marketing agency operates with a challenger mindset. They believe in doing things differently - they don’t do templates, they don’t settle for ‘good enough’, they challenge, create, and disrupt—because that’s what delivers real results. Their mission is simple: to help organisations communicate better, think smarter, and grow faster.

What you’ll get in return

Salary of £35-40K depending on experience, hybrid working, 23 days holiday PLUS your birthday off and time off during Christmas closure, regular training, development opportunities to get you to the next level of seniority, salary sacrifice schemes for electric vehicles and childcare, enhanced maternity and paternity packages, pension and plenty of socials.

The agency is located in Reading.

Apply now for a detailed job spec and help and support throughout the recruitment process.