Operations Planner - South Yorkshire

Operations Planner / Scheduler - South Yorkshire

Location:Sheffield

Salary:£21,500 - £24,300

Monday - Friday, 08:45 - 17:00 

Full Time, Permanent position + Excellent Benefits

An opportunity has arisen for Operations Planner / Scheduler with 1 year of experience in customer service to join a well-established firm providing crane services and repairs.

In this role you will deliver outstanding customer service following departmental standards and guidelines.

You will be responsible for:

• Coordinate preventative maintenance and breakdown visits using planning software.
• Source and allocate appropriate resources such as engineers and equipment.
• Place and track orders with suppliers and organise dispatch of parts for delivery or collection.
• Maintain and update customer records.
• Assist in the contract renewal process.
• Handle customer queries with professionalism and efficiency.
• Update software systems and manage job costs.

What we are looking for:

• Excellent communication skills for various forms of interaction.
• Capability to resolve customer enquiries efficiently.
• Initiative and sound commercial decision-making skills.
• Skilled in Microsoft Word, Outlook, and Excel.

What’s an offer:

• Competitive Commission scheme
• 33 Holidays (including bank holidays)
• Free holiday on your Birthday
• 5- and 10-year Long Service Award
• Contributory Pension Scheme
• Bonus scheme & Company events
• 2 x basic wage death in service benefit
• Opportunities for development
• Private on-site gym & parking facilities
• Westfield Health
• Eye Test Vouchers
• Employee discount
• Life insurance

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keywords: Planner, Operations Administrator, Customer Service, Operations, Coordinator, Administrator, office