Operations Supervisor

Job Description: Position: Operations Supervisor Location:McQuillan Outdoor, Lisburn Responsible to: General Manager Contract type: Full-time, permanent Working hours: Monday Thursday (08:00 to 17:00) and Friday (08:00 to 16:00) Why work for McQuillan Companies? McQuillan Companies is a family owned and family run business in NI operating a range of activities including civil engineering, demolition, quarrying, hazardous and non-hazardous waste management, outdoor cleaning services and analytical chemistry. If you are looking for a career opportunity within a growing business that includes a range of benefits, in a dynamic and engaging working environment then McQuillan Companies is the place for you. Here at McQuillan Companies you can take advantage of a range of opportunities and benefits to learn and develop in a supportive and encouraging environment. We offer a range of benefits including: Competitive salary and overtime (where applicable) An employee health & benefits scheme An excellent employee pension scheme Company Van 31 days holiday (including Bank Holidays) A range of learning, development, and training opportunities Career development Cycle to work scheme Overall Objectives:Due to an increase in workload, we are seeking an Operations Supervisor to join our busy and expanding team within McQuillan Outdoor, our dynamic outdoor facilities management business specialises in Winter Services, Road Sweeping, Pressure Washing, Industrial Cleaning and landscaping. We deliver these services to a range of clients across Northern Ireland including local councils, commercial businesses and management agents. Reporting to the General Manager, the successful candidate will be responsible for the daily programming of works across operations, preparation and management the winter gritting operations, pricing incoming sales inquiries, sales administration, business development and customer engagement. This will involve close direct engagement with clients, senior management and supply chain. The successful candidate will have the following key responsibilities: Act as one of the first points of contact for our customers Carry out daily job allocation Ability to react quickly to changing situations and multi-task with various jobs and clients Help manage and maintain our customer databases Management of Vehicle Fleet and liaising with Maintenance Department Show meticulous attention to detail to ensure accurate work Creation of orders to suppliers Requirement for you to work weekends and on call during the Winter Gritting season (October to April) Pricing on inbound sales enquiries Preparing month end sales invoices Essential Criteria: Previous experience at Supervisor level within operations or similar Experience with managing direct/in-direct labour and sub-contractors Competent in the use of computer software including Microsoft Office (Outlook, Excel, Word, etc.) Excellent communication skills: clear, effective and authoritative in spoken communication, high standard of written English, able to state a case clearly, logically and concisely Full, clean driving license Ability to work in a team situation Desirable Criteria: Excellent communication skills (written and verbal) GCSE Maths & English, grade C or above (or qualification equivalent) Demonstrated problem solving and analytical skills Willingness to train and learn new skills Experience in coaching and mentoring others to succeed Closing date for applications: Friday 26th July 2024. This job description should not be regarded as conclusive or definite. It is a guideline within which the individual jobholder works. It is not intended to be rigid or inflexible and may alter as the Companys strategic direction changes. Skills: Computer Skills Excellent communication skills Attention to detail Organisational Skills Ability to work in a team Ability to work independently Full, clean driving license Benefits: Competitive salary and overtime An employee health & benefits scheme An excellent employee pension scheme L&D opportunities 31 days holiday (including Bank Holidays) Company Van Cycle to work scheme