Outsourcing Coordinator

Outsourcing Coordinator

Location: Basildon

Pay Rate: �13.68 PAYE Inclusive

Proposed Start Date: ASAP

Hours: 37.5 per week Monday - Friday

Contract: Ongoing temporary assignment

Overview:

We are seeking a confident and proactive Outsourcing Coordinator to support efforts in reducing the post-COVID patient treatment backlog. This non-clinical, administrative role involves contacting patients to gain consent for outsourcing to private healthcare providers, updating internal systems, and managing key administrative tasks.

Key Responsibilities:

• Contact patients daily via telephone to discuss outsourcing options and obtain consent


• Handle patient and staff queries with professionalism and empathy


• Maintain accurate records using Excel and Trust clinical systems (e.g., EPR, ERS, ACP)


• Collate and send medical notes to private providers


• Manage inboxes and assist with general admin duties


• Support the RTT validation team and Service Delivery Manager as required


• Adhere to Trust information governance and data protection standards

Requirements:

• Excellent telephone manner and communication skills


• Confident with Microsoft Excel and general admin systems


• Strong attention to detail and ability to prioritise workload


• Previous NHS or healthcare admin experience desirable


• Must be comfortable working in a busy office environment full time