Part time Customer Service Advisor

Part- time Customer Service Advisor

9am-2pm - 5 days per week including some weekends

Milton Keynes (office based)

Temporary to Permanent

£12.00 per hour

Start date: 5th August

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
Informing customers of deals and discounts available
Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period, you can apply for hybrid working once you go permanent, this will be decided upon your attendance, timekeeping, performance and business need.

The Permanent Package

Available overtime
28 days holiday, inclusive of Bank Holidays (increases with length of service)
Reward Vouchers
50% Discount
Cycle to Work Scheme
Access to discounted gym membership
Health Shield Cash Plan
Life Assurance
Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffeePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application