Parts Advisor (HGV)

Parts Advisor (HGV)

Tamworth

£27,500 – negotiable plus Bonus scheme

44 hours per week

Monday to Friday with rota Saturday work

Use of company vehicle if applicable
Duties:

• Professionally handle incoming calls to promote and secure parts sales.


• Work with suppliers to purchase parts at competitive prices while maintaining stock levels.


• Collaborate with the Branch Manager to meet monthly sales, margin, and contribution targets.


• Contribute to meeting or exceeding head office and local customer service level agreements (SLAs) and KPIs.


• Perform stock cleanses and manage internal transfers efficiently.


• Provide excellent customer service to local and national customers to encourage repeat business.


• Help in building a customer base and promoting the truck and trailer services.


• Manage cash and payment systems following company procedures, prioritizing safety.


• Work with the parts team to meet sales and delivery targets, including over-the-counter sales.


• Evaluate local market conditions and identify sales opportunities.


• Comply with health and safety procedures.


• Demonstrate the company's core values in daily work.


• Collaborate with van drivers to ensure timely deliveries.


• Perform additional tasks to ensure smooth branch operations.

Key Specialist Skills and Knowledge:

• Commercial Truck & Trailer Parts 


• Communication Skills


• Telephone Skills


• Computer Skills


• Customer Service


• Health & Safety Knowledge

If you are interested and would like to discuss further, please apply today.

If you do not hear from us in the first 2 weeks, please understand you have not been shortlisted for this role.