Parts Sales Advisor

Parts Sales Advisor - Stoke-On-Trent - Permanent Role - Automotive experience is ESSENTIAL.

Salary: £22,000-£25,000 (Depending on Experience)

Shift: Monday to Friday, 08:30-17:00

Silver Arrow require a Parts Sales Advisor for our client based in the Stoke-On-Trent area. This is a full-time and permanent position.

Your Role:

• To process any parts related enquires giving the correct identification and information required.
• To promote parts in compliance with customer upselling guidelines
• To assist and develop parts sales with the objective of meeting Branch Parts Targets
• To provide 24-hour call-out as per rota.
• To assist and maintain stock room duties.
• To deputise in all areas of the parts department, as directed by the Branch Manager
• Attend any training course as deemed necessary by the parts supervisor
• To ensure compliance and achievement of CSI and UTP targets
• Ensure workstation and parts departments comply with 5S programme
• To liaise with customers and assist with any queries, keeping up with progress
• To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements
• To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.
• To undertake such other tasks as may reasonably be required.
• To enhance the image and reputation of the company whilst supporting its commercial interests.
• To comply with good health and safety practice, all statutory requirements, company policies and standard procedures.

What we need from you:

• 1 year experience with motor vehicle parts (Commercial desired)
• Proactive approach in maintaining customer standards
• Good telephone manner
• Attention to detail
• Problem solving skills
• Good analytical, organisational and administration skills

Perm Benefits:

• Contribution pensions up to 8%
• Fantastic Loan Car Scheme open to all - a new VAG group car every 6 months
• Bonus
• 25-day holiday with the opportunity to buy up to 5 more days
• Full sick & holiday pay
• Main dealer training and technical support
• Overtime available
• Access to fully subsidised employee assistance programme
• Cycle to work scheme up to £3k
• ISA saving scheme with additional contributions (subject to T's & C's)
• Access to Health Care Plan
• Career development within a worldwide company
• 18% Ducati Discount
• Mortgage Overpayment with additional contributions (subject to T's & C's)
• £1000 Bonus Employee Referral Scheme (subject to T's & C's)

At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.

Call our recruitment team today on 01925 815048

REF: PERM172

INDPERM