Parts Sales Advisor - Stoke-On-Trent - Permanent Role - Automotive experience is ESSENTIAL.
Salary: £22,000-£25,000 (Depending on Experience)
Shift: Monday to Friday, 08:30-17:00
Silver Arrow require a Parts Sales Advisor for our client based in the Stoke-On-Trent area. This is a full-time and permanent position.
Your Role:
- To process any parts related enquires giving the correct identification and information required.
- To promote parts in compliance with customer upselling guidelines
- To assist and develop parts sales with the objective of meeting Branch Parts Targets
- To provide 24-hour call-out as per rota.
- To assist and maintain stock room duties.
- To deputise in all areas of the parts department, as directed by the Branch Manager
- Attend any training course as deemed necessary by the parts supervisor
- To ensure compliance and achievement of CSI and UTP targets
- Ensure workstation and parts departments comply with 5S programme
- To liaise with customers and assist with any queries, keeping up with progress
- To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements
- To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.
- To undertake such other tasks as may reasonably be required.
- To enhance the image and reputation of the company whilst supporting its commercial interests.
- To comply with good health and safety practice, all statutory requirements, company policies and standard procedures.
What we need from you:
- 1 year experience with motor vehicle parts (Commercial desired)
- Proactive approach in maintaining customer standards
- Good telephone manner
- Attention to detail
- Problem solving skills
- Good analytical, organisational and administration skills
Perm Benefits:
- Contribution pensions up to 8%
- Fantastic Loan Car Scheme open to all - a new VAG group car every 6 months
- Bonus
- 25-day holiday with the opportunity to buy up to 5 more days
- Full sick & holiday pay
- Main dealer training and technical support
- Overtime available
- Access to fully subsidised employee assistance programme
- Cycle to work scheme up to £3k
- ISA saving scheme with additional contributions (subject to T's & C's)
- Access to Health Care Plan
- Career development within a worldwide company
- 18% Ducati Discount
- Mortgage Overpayment with additional contributions (subject to T's & C's)
- £1000 Bonus Employee Referral Scheme (subject to T's & C's)
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today on 01925 815048
REF: PERM172
INDPERM