The following job is no longer available:
Performance Supervisor
Performance Supervisor
Performance Supervisor
Posted 2 days ago
- Weymouth, Dorset
- Any
- External
Do you have a keen eye for detail, a passion forservice performance, and the ability to manage real-time operations?
First South, part of First Bus is looking for aPerformance Supervisorto help driveon-time performance, reliability, and operational excellenceacross our network.
Your Key Responsibilities:
Monitor and manage service performance in real-time
Analyse data to drivecontinuous improvement
Develop alternative disruption plans for planned/unplanned events
Support drivers with live updates and problem-solving
Investigate incidents and prepare reports
Foster strong workingrelationships across teams
What We're Looking For:
Strong customer services experience
Passion for providing areliable and quality service
A PCV licence(mandatory or ability to obtain)
Strongcommunication and leadership skills
Experience in transport,operations, or a similar role
Ability to work under pressure and make quickdecisions
Why Join Us?
Play a vital role in ensuring punctual andreliable services
Work closely with drivers, engineers, andmanagement teams
Help shape and implement real-timeservice solutions
Career growthopportunities within FirstGroup
Rewards & Benefits
Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers24hr, 365 days a year mental healthsupport
We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
Working at First you also receive discounted train travel for you and your family after 6 months serviceas well as a free bus pass
Cycle to work scheme
25 days' holiday + bank holidays
Pension scheme and chance to buy discounted First Group shares
Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.
Applicants are advised that background checks will be conducted as a standard part of our recruitment process.
TPBN1_UKTJ
First South, part of First Bus is looking for aPerformance Supervisorto help driveon-time performance, reliability, and operational excellenceacross our network.
Your Key Responsibilities:
Monitor and manage service performance in real-time
Analyse data to drivecontinuous improvement
Develop alternative disruption plans for planned/unplanned events
Support drivers with live updates and problem-solving
Investigate incidents and prepare reports
Foster strong workingrelationships across teams
What We're Looking For:
Strong customer services experience
Passion for providing areliable and quality service
A PCV licence(mandatory or ability to obtain)
Strongcommunication and leadership skills
Experience in transport,operations, or a similar role
Ability to work under pressure and make quickdecisions
Why Join Us?
Play a vital role in ensuring punctual andreliable services
Work closely with drivers, engineers, andmanagement teams
Help shape and implement real-timeservice solutions
Career growthopportunities within FirstGroup
Rewards & Benefits
Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers24hr, 365 days a year mental healthsupport
We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
Working at First you also receive discounted train travel for you and your family after 6 months serviceas well as a free bus pass
Cycle to work scheme
25 days' holiday + bank holidays
Pension scheme and chance to buy discounted First Group shares
Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.
Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.
Applicants are advised that background checks will be conducted as a standard part of our recruitment process.
TPBN1_UKTJ